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Service Installation Rates
Local Telephone
Local Telephone - Install or Change of Location (Wiring Required) FREE
Local Telephone - Install or Change of Location (Type In; No Wiring Required) FREE
Long Distance Activation FREE
Change of Service (Long Distance Carrier) $17.00 per line
Change Phone Number $12.00 per line
Service Reconnect $20.00

Television
BASIC Cable Installation (to 1 Set) FREE
DIGITAL Cable Installation (includes 1 standard receiver) FREE
IPTV Installation (includes 2 standard receivers) FREE
HD $15.95 /month
DVR (per TV) $6.95 /month
HD + DVR $20.90 /month
Additional DIGITAL Receiver (up to 4) $9.95 /month
Additional IPTV Receiver (up to 4) $9.95 /month
Additional Set Installation FREE
Add Movie Group $12.95 /month
Subscription Channel $12.95 /month
Video On Demand Movies $2.99 - $9.95
Pay Per View Programming Varies
Reconnect Fee $20.00
Change of Location FREE
Service Call $50.00
Central Office Changes $10.00
Inside Wire Maintenance $2.95 /month
Materials $1.00 /10 ft. of cable
Time & Labor (15 min. increments) $50.00 /hour /tech

Internet
DSL & High-Speed Self-Install Kit (Modem Included) FREE
This option contains the necessary hardware and step-by-step instructions on how to plug filters into the phone jack, install the DSL modem and how to operate the software. Equipment is available at your local ETC business office. Available to residential customers only.
DSL & High Speed Professional Installation (Modem Included) $75.00
High Speed FTTP Installation (Modem Included) FREE
An ETC Internet technician will schedule an appointment to come to your premise to install the equipment for you.
Wireless Broadband Installation (CPE included) $199.00*
*With 12 month agreement ($350.00 with month-to-month agreement)
Service Reconnect $20.00

Security System Installation
Hard-Wired System Install (Time & Materials) Varies
Wireless System Install (Time & Materials) Varies
Service Reconnect $20.00

TERMS AND CONDITIONS: All monthly charges (if applicable) will be reflected on your monthly ETC billing statement.

Termination of Service:
Upon termination of an ETC Video service at any point during subscription period, you will be held responsible for the immediate return of all loaned equipment, including DCT cable boxes and IP Video STBs. Failure to return ETC loaned equipment within the billing period will result in an additional charge for the full cost ($300 per DCT or STB) of all outstanding equipment to your ETC account. Your account will be billed for any outstanding equipment on the rst available billing cycle after termination.

Upon termination of ETC Wireless Broadband service, it becomes your responsibility to contact ETC Customer Service to schedule an appointment with an ETC Wireless Technician to immediately remove all ETC Wireless equipment from your premise. Failure to arrange removal of ETC Wireless equipment from your premise will result in an additional charge for the full cost of all ETC Wireless equipment to your ETC account.

Local Phone
Phone Service
Long Distance
Unlimited LD
Calling Features
Business Voice
Cellular
Monthly Rate Plans
Pre Pay Plans
Cell Phones
Accessories
Coverage Areas
Internet
High Speed Internet
Wireless Internet
Dial-Up Internet
FTTP Technology
ETC Email Accounts
TV / Video
Basic Video
Digital Video
IP Video
TV Channels
Remote Control
Security
Home Security
Business Security
24 Hour Monitoring
Equipment Packages
Accessories
Web Design
Web Site Design
Web Hosting
Web Admin
My Account
View Your Bill
Pay Your Bill
Sign up for eBill
Direct Debit Setup

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