Get Connected.    My Account.    Location:
       Overview         Rates & Packages         Calling Features         Voice Mail         Long Distance         Business Voice         VOIP    
Basic Voice Mail
ETC Voicemail
  • $5.00
  • 24 Message capacity
  • 2 Minute maximum message length
  • 2 Reminder messages
  • 14 Days new messages kept
  • 28 Days saved messages kept
  • Deletion warning
  • Deletion warning recovery
  • Access your mailbox from any touch-tone phone
  • 45 Second personal greeting length
How to Initialize Your Voice Mailbox
1. Call the voice processor: 932-4444
2. Enter your temporary password: last four digits of your
    telephone number.
3. Follow the tutorial prompts:
  • Create your personal password - You will be instructed to change your default password for privacy reasons, please do so. In deciding your new password please keep in mind that it may be 4 to 15 digits in length and should be one that would be hard for someone else to figure out, yet easy for you to remember. NOTE: If a password is forgotten, the mailbox will need to be rebuilt and all messages will be lost.
  • Record your name.
  • Record your personal greeting.
How to Check Your Voice Mailbox
Calling from any telephone to your phone number:
  • Dial your telephone number
  • Press 9 to interrupt your greeting
  • Enter your password then press #
Calling from any telephone to the voice processor:
  • Call the voice processor: 932-4444
  • Press # (to indicate you are a subscriber)
  • Enter your 7 digit mailbox number (your
    telephone number)
  • Enter your password then press #
Calling from your telephone to the voice processor:
  • Call the voice processor: 932-4444
  • Enter your password then press #
Date/Time
To turn the date / time feature on or off in your mailbox:
  • From the main menu press, 4 - 2 - 4
Reviewing and Responding to Messages
Listen to unheard messages:
  • From the main menu press, 1 - 1
Replying to a message:
  • At the end of a message press, 8

Personal Options - Greetings
You can record a personal greeting to notify callers of
your availability.

Recording a personal/scheduled/busy/no answer greeting:
  • From the main menu press, 4 - 3 - 1
Recording a name:
  • From the main menu press, 4 - 3 - 3

Administrative Options - Passwords
Passwords control access to your mailbox. They prevent others from accessing your mailbox and listening to messages without authorization.

Guidelines for establishing your password:
  • Your password can have up to 15 digits (the first digit cannot be a zero).
  • Passwords should represent numbers that are easy for you to remember, but difficult for others to guess.
  • Change your password on a regular basis.
  • Personal password: From the main menu press,
    4 - 2 - 1 - 1
Prompts
Prompts are system-generated phrases that describe the available features when using your mailbox.
  • Standard prompts: From the main menu press,
    4 - 2 - 3
Local Phone
Phone Service
Long Distance
Unlimited LD
Calling Features
Business Voice
Cellular
Monthly Rate Plans
Pre Pay Plans
Cell Phones
Accessories
Coverage Areas
Internet
High Speed Internet
Wireless Internet
Dial-Up Internet
FTTP Technology
ETC Email Accounts
TV / Video
Basic Video
Digital Video
IP Video
TV Channels
Remote Control
Security
Home Security
Business Security
24 Hour Monitoring
Equipment Packages
Accessories
Web Design
Web Site Design
Web Hosting
Web Admin
My Account
View Your Bill
Pay Your Bill
Sign up for eBill
Direct Debit Setup

© 2004 - 2010   |   Enhanced Telecommunications Corporation (ETC)   |   Coalition to Keep America Connected   |   OPASTCO Member